We tackle key product challenges like customer churn and time-to-market. By designing engaging, user-friendly interfaces, we help clients retain customers and boost lifetime value, while our streamlined process ensures timely, efficient product launches.
Our team of UX specialists works with subscription SaaS companies to enhance the relationship between users and products.
What others are saying
"Kungali has done a wonderful job adapting our processes, learning our tools, and is always looking for ways to make our partnership more effective! They are a fantastic extension of our team and provide a huge value-add in the design and delivery of product-focused results for our clients."
Moriah Ujano
Training Director at Kipu Health
"The quality of service Kungali provides is excellent! They collaborate on anything we assign, timely and professional. Their solutions impact our customer’s onboarding journey by creating consistent materials. They incorporate an array of solutions to assist our customer’s with a better understanding of workflows."
Christie Maddox
Training Senior Manager at CareCloud
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Our design approach
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We Create
Here, we bring ideas to life by developing a low-resolution prototype of the proposed solution. This first approach to a multi-level solution enables us to visualize the user experience, try different scenarios and interactions, test core functionalities, and gather early feedback from real users. It’s a cost-effective way to validate our ideas before committing to final designs.
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We Iterate
Based on user feedback, we refine our solution. We address any issues, adapt features as needed, and move toward a polished, high-resolution design. This cycle of testing and iteration ensures the final product is user-centered, intuitive, and implementation ready, new features or backlogged enhancements go through this process to keep our solutions relevant and effective.
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We Ideate
In this initial phase, we analyze all available resources from our clients, including user metrics, flows, demos, and source materials. This analysis helps us uncover insights, identify pain points, and brainstorm impactful solutions. We work collaboratively to generate ideas that are aligned with both user needs, experts' assessment and business objectives.
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